Support
Dear Customer, we want you to work with our products smoothly for a long time.
Our developers take pride in creating software that has already impressed many customers. However, thorough development does not eliminate the need for qualified support. Along with technical and usage questions, problems may arise. To provide prompt assistance, the Lookeen Support Center is available to you, offering free email support. Before contacting the Lookeen Support Center, please take note of the following guidelines:
Latest Updates and Service Packs
Ensure that you have installed the latest updates and service packs for your Microsoft Windows® and Microsoft Office package. You can check if your computer is equipped with the latest updates at www.microsoft.com.
Technical Issues
In case of technical problems, please verify that your system meets the product’s system requirements. All the information can be found in the FAQ section under System Requirements. You may also find additional answers to your questions here.